FREQUENTLY ASKED QUESTIONS

More than ever, businesses and families are turning to alternate energy sources to provide back-up power when their electricity fails. An emergency standby generator produces reliable electricity to businesses and homes during storms and outages, ensuring your comfort and protecting you from unforseeable losses.

To help you understand generators, here are a few questions and answers most frequently asked by our customers:


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It is important to think about the losses associated with a power outage. Critical loads would consist of sump pumps to prevent flooding, furnaces to provide heat and keep pipes from freezing, well pumps to provide water for drinking and sanitation, and refrigeration to preserve food. Other considerations:

TVs  Water Heaters Home Office    Equipment Security Systems
Garage Door Air- Conditioners Ejector Pumps Ovens and Microwaves
Lights Freezers Medical Equipment Fish Tanks


Standby generators operate automatically as needed. They do this through the use of an Automatic Transfer Switch (ATS), which can detect when the regular power supplier goes off-line. The ATS automatically transfers the load back to the utility company once steady power has been re-established.

The GenSet exercises itself once a week and is fueled by natural gas, propane, or diesel. Yearly maintenance is required on the generator, like any engine, and can be performed by the owner or through our service department.

Alternate Power offers its' "True Tracker" Monitoring System to keep track of a generator's on/off functions so that problems can be detected early, before an emergency situation arises.  



The generator is typically installed outside near your incoming gas and electrical service. The ATS is installed near your main circuit breaker panel. Installation prices vary depending on the distance. Alternate Power, Inc. (API) provides free on-site installation estimates which include all material costs.


The size of the generator (in kilowatts) is dependent upon the loads the customer wants to have available on standby power. Generators should be properly sized to operate between 60% to 75% loaded allowing for periodic surge from motor loads/start-up.


In most areas permits are required to comply with local codes and ordinances. You should check with your city, village or town about their specific requirements.



                     

                          

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